Cancellation & Return Policy

Wavehertz ensure that its customers get quality product on time. We have a team of dedicated professionals who test & check each and every product for quality and performance before the shipment. We tied up with one of the best logistic service providers(FedEx, DTDC, ECOM Express, Delhivery, Bluedart, Aramex) to ensure that all the orders which are received at wavehertz can be processed within the mentioned time frame. However if you face any issue or received a faulty products or want to cancel your order wavehertz provides its user 100% money back guarantee with easy returns & cancellation policy.

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FAQ

Most frequent questions and answers
  1. We accept return in case of any issue, defective product or damaged product only.
  2. Products without its original packaging, incomplete packaging will not eligible for return.
  3. Partial products without its accessories and parts will not be eligible for returns.
  4. Wavehertz reserve the right to cancel the return if we did not find any issue with returned product during quality check which is mentioned by customer while raising return request.
  1. Wavehertz accept order cancellation request within 24 hours of order placement. If you want to cancel the order please contact our customer care support within 24 hours with your order ID and details
  2. Orders once shipped will not eligible for return.
  3. Order cancellation charges will be applicable equivalent to payment gateway transaction charges(Generally 2.5% of the order value) in case of payment mode via Credit card. Debit card.

Wavehertz provides you 100% money back guarantee. If your order is eligible for return or cancellation we shall issue the refund with in 2-7 working days.Customers will receive the refund in their original payment mode or we can issue the refund by Netbanking, Credit card/Debit card, Paytm, Phone Pe, Google Pay, UPI Transfer or through Netbanking also.

Email or Call Us: [email protected]. [email protected]
+91-9650296398, +91-8376020837