Cancellation & Return Policy

Cancellation & Return Policy

Cancellation & Return Policy

Wavehertz ensure that its customers get quality product on time. We have a team of dedicated professionals who test & check each and every product for quality and performance before the shipment. We tied up with one of the best logistic service providers(FedEx, DTDC, ECOM Express, Delhivery, Bluedart, Aramex) to ensure that all the orders which are received at wavehertz can be processed within the mentioned time frame. However if you face any issue or faulty products or want to cancel your order wavehertz provides its user 100% money back guarantee with easy returns & cancellation policy.

Return Terms & Conditions

  • Returns will be accepted within 7 days of delivery.
  • Damaged, defective and incomplete products will be eligible for return only.
  • Product without its original packaging and incomplete packaging will not eligible for return.
  • Partial products without accessories will not be eligible for returns.
  • We reserve the right to cancel the return if we do not find any issue during quality check which is mentioned by customer while raising the return request.

Cancellation Terms & Conditions.

We respect you decision if we you changed your mind after placing any order on wavehertz and want to cancel the order. Keep your order number with you & please proceed as follows.

  • Contact us on our customer care number +919650296398/+917683048998 via Call, WhatsApp or SMS and tell us your order number.
  • E-mail us your order number at info@wavehertz.com,sales@wavehertz.com and make a request for order cancellation.
  • Wavehertz accepts order cancellation request within 24 hours of order placement. If you want to cancel the order please do inform us within 24 hours of placing the order.
  • Order once shipped will not eligible for return.

Refund Mode

Wavehertz provides you the 100% money back guarantee to its customers. If your order is eligible for return wavehertz will issue the refund within 2-5 workings days.

The customers will receive the payment in original payment mode.

  • Credit Card/Debit Card Payment
  • Bank account through net banking.
  • Cash on delivery order: NEFT to customer bank account.